Refund and Returns Policy for Talaria XXX Pro Products

At Buy Talaria XXX Pro, we take pride in the quality of our Talaria XXX Pro e-bikes, parts, and accessories. If you’re not completely satisfied with your purchase, we’re here to help. This Refund and Returns Policy outlines your options, eligibility, and steps for a smooth return process.

✅ Eligibility for Returns

We accept returns within 14 days of the delivery date for most products, as long as:

  • The item is unused, unopened, and in its original packaging
  • It includes all original parts, manuals, accessories, and proof of purchase
  • The product has not been damaged or altered in any way

Unfortunately, used items, electrical components, and custom parts are non-returnable unless they arrive damaged or defective.

🔁 Non-Returnable Items

Due to hygiene, safety, and performance standards, we do not accept returns on:

  • Opened or used batteries and motors
  • Electrical components (controllers, displays, ECUs, etc.)
  • Any item marked “final sale” or “clearance”
  • Items purchased from third-party resellers

📦 How to Initiate a Return

  1. Contact our support team at [] within 14 days of receiving your order.
  2. Include your order number, reason for return, and photos (if applicable).
  3. If eligible, we’ll issue an RMA (Return Merchandise Authorization) and instructions on where to send your item.
  4. Ship the item back at your cost (unless it’s defective or we made an error).
  5. Once received and inspected, we’ll notify you of the refund status.

💳 Refund Process

  • Approved refunds are processed within 5–10 business days after we receive and inspect the returned product.
  • Refunds are issued to your original method of payment.
  • Shipping fees and transaction charges are non-refundable unless the return is due to our error.

🔧 Damaged or Defective Items

If your Talaria XXX Pro product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We’ll resolve it by offering:

  • A replacement
  • A store credit, or
  • A full refund, depending on the situation

🔄 Exchanges

Want to swap for another size or product? No problem! Reach out within the return window and we’ll guide you through the exchange process. Shipping fees may apply.

🛵 Order Cancellations

You may cancel your order within 24 hours of purchase if it hasn’t shipped. Once dispatched, cancellation is no longer possible and you’ll need to follow our return process instead.

📬 Need Help?

We’re here to make your Talaria XXX Pro experience smooth and worry-free. For returns, refunds, or product support:

📧 Email : [Sales@buytatlariaxxxpro.com ]
📞 Phone: [+1 (323) 426-6176 ]
📍 Address: [Main Branch 744 Clinton Street, Brooklyn, NY 11231, USA (Warehouse)]

Thank you for choosing Buy Talaria XXX Pro — where quality meets performance.
Your satisfaction drives us forward.